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THE  TEAM
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James Robert Carpenter
President and CEO
A native of Southern California, Jim started working for restaurants at the age of 13. He worked his way up getting to know all aspects of the industry with responsibilities including dishwashing, prepping, meat cutting, cooking, bussing, waiting tables, head waiting and training. He has also been a short order cook, coffee house manager and received training from the restaurant management program at Orange Coast College. Jim has a special affinity for water: swimming, diving and water polo in high school, and he was a California Lifeguard for 14 years. In the past he has worked as an ice-skating teacher and caretaker of horses on a ranch. In his off time, among other things, Jim enjoys fishing, boating and diving for lobsters off the coast of Catalina Island. He built this business from the ground up, with practical sense, a need to be of service and good old fashioned hard work. He personally ensures that our strict quality assurance policies are working. Jim currently serves as the President and CEO of Key Lime West, Inc., overseeing all production, purchasing, shipping, acquisitions, employee relations, and research and development at the bakery.
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Shannon McDonough Carpenter
Vice President and CFO
Born and raised in the Pacific Northwest, Shannon grew up in the service industry. After moving to Southern California in her early teens, she began working for restaurants at the age of 15. Her responsibilities have included hosting, waiting tables, head waiting, training, banquet coordination, sales and marketing, restaurant consulting and other entrepreneurial endeavors including catering business development. She received her AA degree in general education from Goldenwest College, and is currently working towards a marketing degree from California State University Long Beach. Her father is the author of The Irish Chef Cookbook in which her secret recipe for chocolate chip cookies is divulged.
Shannon loves children and has taught ballet and aided in kindergarten and third grade classrooms. She has taught Sunday School for 3 years and is currently the Early Childhood Religious Education Director at St. Joseph Parish in Long Beach. Her mother is an accomplished artist and Shannon had a brief stint in the art field as a sculptor’s assistant. She has a foundation in money management as she has worked as a bookkeeper for a national restaurant chain and as an accounts payable manager for an environmental firm. She is certified by the National Registry of Food Safety Professionals. Shannon currently serves as the CFO, Vice President, Treasurer and Secretary for Key Lime West, Inc. She oversees all administrative duties, marketing, design, packaging, and customer relations at the bakery.
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Together Jim and Shannon enjoy developing their business, entertaining in their home, occasional trips to the ballet, hiking in the wilderness of Idaho, but most happily raising a son, Patrick Anthony, a daughter, Fiona Kathleen, and are expecting another baby girl this fall.
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Conrad Romero
COO
A graduate of California State University, Long Beach, Conrad has years of experience as a bakery manager. His background includes service in the restaurant industry and professional tile work in his family’s business. Conrad is certified by the National Registry of Food Safety Professionals. He oversees our quality assurance program and several other preventive maintenance programs within the bakery. As Conrad hires and trains our crewmembers, he has been able to maximize our employee relations ensuring the continuation of high quality of our products. Conrad directs all sales, is an integral part of product development, distribution, and shipping and recieving. In addition to this range of responsibilities, he assists Jim Carpenter in all other aspects of our operations.
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